Posts Tagged "business continuity"

Every business must have a business continuity plan that will secure the future of the business in the long-term. Ensure there is continuity in delivering services and products by putting in place critical infrastructure. Inculcate confidence in the business by ensuring there is no negative perception by your employees and customers. Retain their confidence even when recovering from a disaster. Having an effective plan ensures the business maintains good performance despite disasters it is facing. A good plan reduces disruption costs and the company benefits from insurance premium discounts. This enables the business to eliminate excesses and open doors to  better insurance products. Having a solid business continuity plan enables you to get coverage for unacceptable risks.

As a business, aim to protect your service delivery and operations by ensuring it does not fail under any circumstance. The plan enables you to make quick decisions to safeguard the business. The business must have a better response to disruptions so as to minimize the impact on service delivery to customers.

Put in place support resources from other departments to boost areas experiencing disruptions. A solid continuity plan enables you to build a strong customer confidence and gaining their trust. You can increase your appeal to consumer regulated markets. Customers value reliable services. Therefore, ensure the business is competent even amidst disasters. The senior management team should give quick responses to protect the livelihood of employees by increasing confidence in the workforce.

The business must comply with set regulations and laws to reduce  disruptions.  These regulatory requirements include tax and money laundering laws. A good plan helps mitigate financial exposures and business risks. This minimizes financial losses and mitigation reduces financial losses and protects the business.

Planning business continuity and disaster recovery has changed substantially with the Internet and the increasingly digital dependence of business processes and information.

Not long ago business continuity and disaster recovery planning focused primarily on the physical aspects of organizations, such as what to do when an earthquake or tornado hits, or how the company should respond to a large-scale fire or lengthy power outage. However, advances in information technology have change organizational operations substantially, now operating with employees disbursed throughout the globe, working via remote connections over the Internet from home offices, customer facing departments (such as sales and marketing) operating from a web site rather than a brick and mortar store front, and confidential business files stored throughout the company on workstations, laptops, mobile devices.

Virtual space and the Internet transformed business continuity and disaster recovery planning today into something much different from business continuity planning only 25 years ago.

True that file cabinets of company information, physical business artifacts (such as engineering prototypes), and physical assets such as computers, servers, and expensive network equipment must all be protected. However, the modern business continuity and disaster recovery plan must also account for potential disasters that do not impact physical assets, only virtual ones (such as company trade secrets and sensitive information stored on hard drives). Hence, today’s effective business continuity and disaster recovery plan places priority on  the availability and security of virtual/digital assets and the risks to those assets including malware attacks, denial of service attacks, unauthorized access, power outages and brown-outs that corrupt file system integrity, mishaps such as failed storage arrays, and even attacks from inside the company that compromise sensitive information through email via a “phishing” attack.

Contact us today for professional disaster recovery and business continuity planning and solutions that match the specific requirements for your organization’s virtual, digital and physical assets and business processes.

Modern businesses run on data.

Whether it’s something as simple as a customer mailing list and invoice records or a complex global enterprise, data is what keeps the lights on and the bills paid.

What is a Disaster?

It depends on who you ask. In 2011, the Joplin tornado destroyed the St. John’s Regional Medical Center. As a result, they’d probably give you a different definition than 21st Century Oncology after they revealed a data breach had released information on as many as 2.2 million patients. Two different medical providers lost countless records. In one case the confidential information literally ended up in trees. In the other, it ended up on the laptop of a malicious criminal. Both qualify as disasters.

What is a Disaster Plan?

A good disaster recovery plan looks at both internal and external threats. External threats include everything from a physical loss of the facility to fire or natural disaster to the loss of data from a breach of your computer systems. When you look at internal threats, you have to assess your exposure to things as mundane as an employee downloading a virus into your system to employee theft and industrial espionage.

The best disaster plans include people from all of your departments who can all throw in “what if” scenarios. Then applying principles of risk management, the threats are ranked on the basis of least probable to most probable and least damaging to most damaging.

Business Continuity and Disaster Planning:

Once your company has determined its threats, your team can work on business continuity plans. In today’s world, a key part of this plan is IT recovery. Not only must your data be recovered and secured, it must be accessible if your business is forced to move to another location after a fire or natural disaster.

One of the fastest ways to get up and running again is to use a secure cloud computing solution. Not only is your information secure, but it is also easily accessible. No more waiting for the retrieval and reinstallation of backup files. With a cloud solution, your employees can pop open a laptop and be back to work.

In a natural disaster, this is key if your business is part of the recovery framework, such as medical services, building supplies, or construction. In an internal disaster, such as a hack or physical compromise of your computers, a cloud-based system has your data protected behind another layer of security while still being easily accessed.

Regardless of your size or business, contact us at for a consultation on the IT recovery portion of your business continuity plan. We can craft a solution that works for your business and your budget.

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